RG Gold Buyer

LEGAL

Privacy Policy

Learn how RG Gold Buyer handles and protects your personal information.

1. Introduction

RG Gold Buyer respects your privacy. This policy explains what information we collect when you use our website or visit our branch, and how we use it.

2. Information We Collect

When you request a callback or contact us, we may collect your name, phone number, and any details you voluntarily provide.

For in-branch gold transactions, we collect identity and address verification documents as required by applicable regulations.

Our website may collect basic technical data such as browser type and pages visited to improve user experience.

3. How We Use Your Information

We use your information to respond to enquiries, provide gold valuation and purchase services, comply with legal requirements, and improve our website.

We do not sell your personal information to third parties.

4. Data Storage & Security

We take reasonable steps to protect your information. Transaction records are stored securely and retained only as long as required by law or business needs.

5. Third-Party Services

Our website may link to third-party services such as Google Maps. These services have their own privacy policies, and we are not responsible for their practices.

6. Your Rights

You may contact us to request correction or deletion of personal data we hold, subject to legal and regulatory obligations that require us to retain certain records.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions about this Privacy Policy, please reach out via our Contact page or visit our Gurgaon branch.